Organic Fair Trade Silver Tea
Handmade by genocide survivors from 3 Mountains in Rwanda to alleviate food insecurity and poverty.
This loose leaf tea is high in antioxidants and light in caffeine. It has a crisp, cooling effect with hints of jasmine.
Our loose leaf Tima Tea is sustainably-grown, ethically-sourced, and hand-harvested. Enjoy hot or chill for a refreshing iced tea.
Shipping
We currently ship to contiguous United States, Alaska, and Hawaii.
- Free shipping on orders over $99
- Gifts or items containing matches are not eligible for shipping to Hawaii or expedited shipping.
- Hand Sanitizer is not eligible for shipping to PO Boxes, Alaska, Hawaii, or Puerto Rico. Ground only, and no expedited shipping available.
Orders are processed and shipped Monday-Friday. Fulfillment may take 3-5 business days (though we will do our best for it to be faster).
We primarily ship via USPS. Other carriers may be used for PO Boxes or specific shipping arrangements. Additional shipping charges may apply if an order is returned to us by the carrier.
Please email customerservice@thistlefarms.org for more information.
Return Policy
We offer a 30 day return window for product purchased from ThistleFarms.org, The Shop At Thistle Farms or at an official Thistle Farms pop-up event. For exchanges, please process a return and re-order the item you wish to receive.
Updated May 27, 2025.
Thistle Farms’ dedication to using natural ingredients keeps our products fresh for a shorter period of time. Our products are only guaranteed when purchased directly from
- ThistleFarms.org
- The Shop at Thistle Farms
- A Thistle Farms pop-up event
For issues with Thistle Farms products purchased from other retailers, please contact that retailer directly for a replacement or refund.
If you are not completely satisfied with your purchase, you can send it back for a full refund within 30 days of receiving your order. To be eligible for a return, we require a receipt or proof of purchase, and your item must be unused and in the same condition that you received it.
A pre-paid shipping label will be provided and a $7 shipping cost dedicated from the refund. Once your return is received and inspected, we will send an email to notify you when your refund has been processed.
The only items we cannot issue a refund on are items purchased that have been marked down, gift cards, special orders, and shipping charges.
Exchange Policy
We are only able to process returns at this time. If you would like to exchange a product, please follow our return policy above.
You can re-order at any time during this process.
NOTE: When shipping an item valued over $75 on your own, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive the returned item.
Meet the Artisans
Tima Tea
Tima Tea goes beyond Fair Trade. In addition to paying a premium for tea, they provide seed funding to culturally-appropriate business ideas to help alleviate food insecurity and poverty in Rwanda. Tima Tea also sponsors "Sustain," a program designed to teach entrepreneurship skills to women genocide survivors.
Ethically-sourced and hand-harvested from high elevation mountains, Tima Tea looseleaf tea embodies bold flavors, health benefits, and environmental responsibility.
Learn More
Shared Trade
A network of social enterprises addressing sexual exploitation, trafficking, and extreme poverty in 21 countries around the world.
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