How do I get my Gift Card Bonus?
1. Add all e-Gift Cards
Add all the e-Gift Cards you want to your cart.
2. Go to checkout page
At the top of the checkout, use the prompts to add your Bonus.
3. Free Bonus will be added!
Success! Enjoy your bonus, and feel free to purchase more Thistle Farms products.
Offer only applicable for e-Gift Cards.
e-Gift Card
Shopping for someone else, but not sure what to give them?
Give the gift of choice with a Thistle Farms e-Gift Card! E-gift cards will delivered directly to the recipient, just fill out the information in the pop-up.
Note: This gift card cannot be used at The Café at Thistle Farms.
Shipping
We currently ship to the contiguous United States and Alaska.
- Free shipping on orders over $99
Orders are processed and shipped Monday-Friday. Fulfillment may take 3-5 business days (though we will do our best for it to be faster).
We primarily ship via UPS. USPS is used for PO Boxes or when customers make specific arrangements. Additional shipping charges may apply if an order is returned to us by the carrier.
Please email customerservice@thistlefarms.org for more information.
Return Policy
We offer a 30 day return window for product purchased from ThistleFarms.org, The Shop At Thistle Farms or at an official Thistle Farms pop-up event. For exchanges, please process a return and re-order the item you wish to receive.
Effective Jan 1, 2019
Thistle Farms’ dedication to using natural ingredients keeps our products fresh for a shorter period of time. Our products are only guaranteed when purchased directly from
- ThistleFarms.org
- The Shop at Thistle Farms
- A Thistle Farms pop-up event
For issues with Thistle Farms products purchased from other retailers, please contact that retailer directly for a replacement or refund.
If you are not completely satisfied with your purchase, you can send it back for a full refund within 30 days of receiving your order. To be eligible for a return, we require a receipt or proof of purchase, and your item must be unused and in the same condition that you received it.
A pre-paid shipping label will be provided and a $7 shipping cost dedicated from the refund. Once your return is received and inspected, we will send an email to notify you when your refund has been processed.
The only items we cannot issue a refund on are items purchased that have been marked down, gift cards, special orders, and shipping charges.
Exchange Policy
We are only able to process returns at this time. If you would like to exchange a product, please follow our return policy above.
You may then place a new order online. We apologize for any inconvenience this may cause
NOTE: When shipping an item valued over $75 on your own, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive the returned item.
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