Cafe': Banquet Captain

Cafe': Banquet Captain

The Banquet Captain oversees all aspects of the special events and ensures guest satisfaction. The Banquet Captain supervises and delegates to a small group of employees consisting of servers and dishwashers. The banquet Captain must work closely with and communicate well with the Events Manager and The Kitchen Manager. The Banquet Captain must have a thorough knowledge of all food and beverages, restaurant logistics and steps of service. The Banquet Captain is responsible for all details on the BEO and overseeing proper payment.


Duties & Responsibilities
● Ensure all check out processes are completed;
● Create server duties and delegate to the team;
● Conduct a pre shift meeting with the team to go over details of the event
● Execute catering events from start to finish;
● Check all details including: Lights, music, cleanliness and set-up
● Manage and delegate a staff of up to 8 members;
● Ensure guest and client satisfaction;
● Must wear required uniform and maintain a neat, clean and well-groomed
appearance
● Greet guests warmly and continually monitor to ensure quality guest satisfaction;
● Maintain a clean and orderly work environment;
● Review the BEO, floorplan, event checklist, staff sheet, and any other papers in the event packet prior to every event;
● Inform managers of guest comments/complaints;
● Coordinate all banquet activities to ensure that each course is served in
accordance to the banquet timeline;
● Ensure that all guest requests are promptly addressed;
● Provide prompt, professional and courteous service during banquet functions.
● Closing and locking up at the end of the event


Qualifications
● Must have 2 years of experience
● Must be able to work in high pressure scenarios;
● Knowledge of food & beverage etiquette
● Must have strong communication skills and leadership skills
● Punctuality and a positive attitude are an absolute requirement
● Critical thinking;
● Ability work in a walking or standing manor for long periods of time
● Communicate well to staff, clients, and guests;
● Maturity of judgment and behavior
● Work well under pressure and in a high paced environment.
● Patience and appreciation of working with women survivors in a trauma-informed work environment
● Passion for a commitment to Thistle Farms mission, purpose, and values

 

Apply Here: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=31622&clientkey=EC60E1BF979E98ED3859E3B24F5B192D